![]() Windows 8 / 8.1: Select IJ Scan Utility on the Start screen. If IJ Scan Utility doesn't display, select the Search charm, then search for IJ Scan Utility.If you don't see this, type IJ Scan Utility in the search bar. Windows 10 / 11: From the Start menu, select All Apps > Canon Utilities > IJ Scan Utility.When you have finished the installation process, you will then be able to find and open the IJ Scan Utility to initiate scans.įollow these steps to open and run the IJ Scan Utility: Follow the on-screen instructions to install the MP Drivers. Learn where to find the file if you are unable to locate it. Once the download is complete, double-click the file to begin installation.Scroll down until you locate the MP Drivers or the Driver Setup Package for your model.If it is not detected, select it from the drop down menus to show the available drivers and software for your model. Your computer's operating system will be automatically detected.In this example, the PIXMA G3260 is used. This will take you to the specific support page for your printer/scanner. When your model name appears, click it.Enter your printer/scanner model in the search box under Canon Support.Model names differ by country, and only U.S. Thoroughly research any productĪdvertised on the site before you decide to download and install it.Download and install the MP Drivers/IJ Scan Utilityįollow these steps to start the download process:īecause this article applies to many printer models, the above link will take you to the page that allows you to enter your specific printer model number. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). The page appears to be providing accurate, safe information. ![]() This advice is in my personal capacity as a volunteer.ĭisclaimer 2 - This is a non-Microsoft website. Will be glad to help you.ĭisclaimer 1 - Using Third Party Software is completely at your own risk. If you are using wired printer > Select Add a local printer or network printer with manual settings > Select Use an existing port > Select your Printer and follow on screen directionsĭo let me know if you require any further help on this. If you are using Bluetooth / Wirelss printer > Select Add a Bluetooth, wireless or network discoverable printer > Choose the printer > Select your Printer and follow on screen directions If Windows doesn't detect your printer, then you will get a blue message - Click The printer that I want isn't listed Your computer should also be logged into Wifi network) Type Printer in Windows Start Search box > Click Printers & Scanners > On Right side, Click Add a printer or scanner > If Windows detects your printer, it will be listed > Select the printer and follow on screen directions to set it up (In case of Wifi printer, Go to the Printer manufacturer’s website and search for the latest Windows 10 drivers > Reinstall the Printer driver > Reboot the computer ![]() Type Printer in Windows Search box > Click Printers & Scanners > Scroll down and click Print server properties under Related settings > Under Driver tab, look for your printer > Select it and click Remove button at the bottom Type Printer in Windows Search box > Printers & Scanners > Select your printer > Remove device Uninstall and reinstall the Printer / scanner (Credit to Andre Da Costa, MVP for providing steps)Ĭlick on Windows Key+X > Apps and Features > Scroll down and click Programs and Features > Select your printer > Select Uninstall Download it, launch it and follow the onscreen directions to locate problems and fix themĭownload printer driver from printer manufacturer's website and reinstall.ģ. HP provides a tool for HP printers to troubleshoot - HP Print and Scan Doctor. ![]() In case of Wireless printer, Switch it ON and connect it to the Wifi network. ![]() I am here to work with you on this problem.īefore proceeding with the troubleshooting steps, Connect your Printer to the computer and Switch it ON. ![]()
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